What the Foodpanda integration does today
Here is the behaviour, so you can check it against what you need before you sign up.
| Capability | Status | How it works |
|---|---|---|
| Receive Foodpanda orders | Yes | Foodpanda sends each order to RestroAI, which creates it in your order list marked as a Foodpanda order. Staff do not re-key it. |
| Cancellations from Foodpanda | Yes | A cancellation sent by Foodpanda updates the matching order in RestroAI. |
| Status back to Foodpanda | Yes | Accept, preparing and ready are pushed to Foodpanda when staff change the order status. |
| Menu and price sync to Foodpanda | Yes | Your RestroAI menu, prices and availability are pushed to Foodpanda. Products must be mapped to their Foodpanda item. |
| Out-of-stock toggle | Yes | Mark one product unavailable on Foodpanda from RestroAI. |
| Revenue by channel | Yes | Daily summaries and the dashboard split sales across website, POS, mobile and Foodpanda. |
| Matching against Foodpanda payout statements | No | RestroAI does not import Foodpanda payout statements or match them line by line. Reconcile payouts with your Foodpanda statement. |
The integration is a plan-level feature that is switched on per merchant. If you rely on Foodpanda for a large share of orders, ask us to walk through it with your own store before you commit.
Why one order list matters
Restaurants that sell on Foodpanda often run a separate tablet for it. Orders get missed, stock is tracked twice and the day-end total needs a spreadsheet. With the integration, a Foodpanda order sits next to a dine-in, website or WhatsApp order, goes to the same kitchen display and counts toward the same sales report.
- One kitchen display for every channel, fed from the same order list.
- One menu to maintain, with prices pushed to Foodpanda rather than edited in two places.
- One end-of-day view: sales by channel, with Foodpanda shown on its own line.
Use Foodpanda for reach, your own channel for margin
Foodpanda brings new customers, but it charges a commission on each order. Your own ordering website and Android customer app do not. RestroAI charges no commission on orders from any channel, so every repeat customer you move to your own channel keeps more of the order value.
The practical approach is to keep Foodpanda for discovery, then give customers a reason to reorder directly: a QR code on the receipt, coupons on your own storefront, and WhatsApp ordering. Read the worked comparison in own ordering app vs Foodpanda commission. Foodpanda commission rates are set in your contract with Foodpanda, so use your own rate in that comparison.
Pricing
RestroAI costs PKR 15,000 per branch per month with every feature included, the Foodpanda integration among them. There is no setup fee and no commission on orders. One branch includes 1 POS terminal, 1 KDS screen, 3 riders and 5 order takers; extra capacity is priced separately.
| Per branch | Included in PKR 15,000 | Extra capacity |
|---|---|---|
| All features, website, mobile app | Every feature, no feature locks | Nothing extra |
| POS terminals | 1 | PKR 2,000/month each |
| Kitchen display (KDS) screens | 1 | PKR 1,000/month each |
| Riders | 3 | PKR 500/month each |
| Order takers | 5 | PKR 500/month each |
| Central ordering users | 1 | PKR 1,000/month each |
| Users in every other role (manager, kitchen, cashier, etc.) | 1 per role | PKR 500/month each |
Compare against other vendors on pricing. Some competitors place Foodpanda in a higher plan; see the table below, which comes from each vendor's own pricing page and is not independently verified.
| Vendor | Advertised price | One-time fees | Not in base price |
|---|---|---|---|
| RestroAI | PKR 15,000/month per branch, all features (1 POS, 1 KDS, 3 riders, 5 order takers) | None | No feature is extra; only extra terminals, screens, riders and users |
| WOS (OnlineOrder.pk) | PKR 4,999 to 25,000/month | PKR 25,000 to 35,000 app fee; 2 months paid in advance | POS, KDS and inventory only in Golden (PKR 25,000); iOS app from Professional; domain, hosting, hardware extra |
| Nosh | PKR 1,999 to 4,999/month; Pro custom | PKR 5,000 to 15,000 onboarding | Riders, Foodpanda, tax integration and table ordering only in Pro (custom price); customer app is a paid add-on; 5 to 15 user limit |
| Foodnerd | USD 34.99 to 74.99/month | None | Daily order caps (100 to 450); delivery module USD 10/month; online store 5% per online order; extra users and drawers USD 10/month each |
| HysabOne | From PKR 3,499/month | None | No online ordering website or customer app mentioned on its page |
| Oscar POS | Free POS and card machine | None | 1.2% + Rs 10 on every card payment; online ordering page offered separately |
Frequently asked questions
Does RestroAI integrate with Foodpanda?
Yes. RestroAI receives Foodpanda orders into the same order list as POS and website orders, sends order status back to Foodpanda, and can push your menu and prices to Foodpanda.
Are Foodpanda orders entered by hand?
No. Foodpanda sends each order to RestroAI as it is placed and the order is created automatically in your order list, marked as a Foodpanda order.
Does RestroAI sync my menu to Foodpanda?
Yes. Your RestroAI menu, prices and availability can be pushed to Foodpanda, and you can mark a single product out of stock from RestroAI. Each product needs to be mapped to its Foodpanda item.
Does the order status update on Foodpanda?
Yes. When staff accept an order or mark it preparing or ready in RestroAI, that status is sent back to Foodpanda. If Foodpanda cancels an order, the cancellation updates the order in RestroAI.
Can RestroAI reconcile Foodpanda payouts?
Not line by line. RestroAI shows Foodpanda revenue as its own channel in daily summaries and dashboards, but it does not import Foodpanda payout statements and match them. Check payouts against your Foodpanda statement.
Does RestroAI charge commission on Foodpanda orders?
No. RestroAI charges no commission on orders from any channel. Foodpanda still charges its own commission under your contract with them. RestroAI costs PKR 15,000 per branch per month.
How do I reduce my Foodpanda commission cost?
Move repeat customers to your own channel. RestroAI by Taiz gives you an ordering website, an Android customer app, WhatsApp ordering, coupons and a QR code on receipts, with no commission on those orders.
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Last updated 26 October 2026.