World-Class Support

We're Here to HelpEvery Step of the Way

Get instant support from our expert team. Whether you have questions, need a demo, or want to get started—we're ready to help.

< 2 min
Average Response Time
98%
Customer Satisfaction
24/7/365
Support Availability
50+
Team Members
5 Support Agents Available Now
127 customers helped today
Avg response: 1.8 minutes

Why Customers Love Our Support

Real feedback from restaurant owners like you

"Got a response in under 60 seconds. They walked me through setup and had us live the same day. Incredible."

Mike Johnson
Owner, The Daily Grind

"24/7 support isn't just a promise - they actually answer at 2 AM when our POS crashed. Saved our Saturday rush."

Lisa Chen
Manager, Sakura Sushi

"Every question answered clearly. No runaround, no wait times. Best support I've experienced in 15 years of business."

Carlos Rivera
Owner, Rivera's Tacos

Choose Your Preferred Way to Connect

Multiple ways to reach us. Pick what works best for you.

Live Chat

Instant responses from our team

Available 24/7
Response: < 2 min

Phone Support

Speak directly with an expert

+1 (555) 123-4567
Response: Immediate

Video Demo

See the platform in action

Book in 60 seconds
Response: Same day

Email Us

Detailed inquiries welcome

sales@taiz.com
Response: < 4 hours

Why Reach Out Today?

Every day you wait is revenue lost. Here's what happens when you contact us now.

Same-Day Demo

Book a personalized walkthrough today and see exactly how Taiz transforms your operations

30 min setup call

Go Live in 24h

Our fastest customer was accepting orders within 24 hours of first contact

Average: 3-5 days

Limited Time Offer

First 50 signups this month get 3 months free. 47 spots remaining.

Expires Dec 31

Dedicated Onboarding

Personal account manager guides you through every step until you're profitable

Included free
Limited Availability

Only 3 Onboarding Slots Left This Week

Our team can only onboard 10 restaurants per week to ensure quality. Don't miss your spot.

Send Us a Message

Fill out the form and we'll get back to you within 4 hours during business hours.

We'll respond within 4 hours during business hours

Frequently Asked Questions

How quickly will I get a response?

Live chat responses in under 2 minutes. Email responses within 4 hours. Phone support is immediate during business hours and on-call 24/7 for urgent issues.

Do you offer onboarding assistance?

Yes! Every new customer gets a dedicated onboarding specialist, personalized training sessions, and ongoing support to ensure successful implementation.

What if I need technical support?

Our technical support team is available 24/7 via live chat, email, and phone. We also offer priority support for urgent issues with guaranteed response times.

Can I schedule a demo first?

Absolutely! Book a personalized demo with our team. We'll walk you through the platform, answer questions, and show you exactly how Taiz can transform your restaurant.

Visit Our Office

123 Tech Street
San Francisco, CA 94105
United States

Monday - Friday: 9:00 AM - 6:00 PM PST

Our Guarantee

Get a Response in Under 4 HoursOr Your First Month is Free

We're so confident in our support that we guarantee a response within 4 hours during business hours, or your first month is completely free. No questions asked.

2-Minute Response
Average live chat response time
Live Chat
Immediate Answer
Phone support during business hours
Phone
4-Hour Guarantee
Email responses guaranteed
Email

Your Data is Safe With Us

Enterprise-grade security, GDPR compliant, and 99.9% uptime guarantee. Your restaurant data is protected 24/7.