What the AI does today
| AI capability | Status | What it means |
|---|---|---|
| AI ordering agent on WhatsApp | Live | Customers message your WhatsApp number; the agent answers, takes the order in conversation and sends it to the POS. |
| AI ordering agent on website chat | Live | The same agent runs in the chat on your branded ordering website. |
| Customer engagement journeys | Live | Automated follow-up flows for customers, managed from the admin. |
| Social post templates and reels | Live | The marketing tool prepares post templates and reels for your restaurant. |
| AI phone-call ordering | Not available | Ordering is by WhatsApp and website chat only. There is no voice agent answering calls. |
| Demand forecasting | Not available | RestroAI does not forecast demand or generate prep predictions. |
Phone-call AI ordering and demand forecasting are not part of RestroAI today. If either is a requirement, ask us before you sign up.
How AI ordering works
- A customer messages your WhatsApp number or opens the chat on your ordering website.
- The agent answers questions about the menu and builds the basket in conversation.
- The order is created in the POS and appears in the same list as dine-in, web and Foodpanda orders.
- The kitchen display shows it, and your staff or riders handle it as they do any order.
Because the agent writes into the same order list, there is no copying from chat into the till and no second system to check at closing time. Staff can step into any order the same way they would with an order from the website.
Engagement and marketing
Customer engagement journeys send automated messages to customers based on how they order, so repeat business does not depend on someone remembering to follow up. The marketing tool gives you social media post templates and reels for your restaurant, so a small team can post regularly. Coupons and promo codes sit alongside both.
Use these to move customers from aggregators to your own channel. See own ordering app vs Foodpanda commission for why that matters for margin.
Managing many branches from one place
The control panel gives multi-branch operators central ordering, messaging and an order overview across branches. Roles run from owner and regional manager to branch manager and staff, so each person sees the branches they run. AI orders from every branch flow into the same overview.
Pricing is per branch. Each branch includes 1 POS terminal, 1 KDS screen, 3 riders, 5 order takers and 1 central ordering user; extra capacity is added by unit.
| Per branch | Included in PKR 15,000 | Extra capacity |
|---|---|---|
| All features, website, mobile app | Every feature, no feature locks | Nothing extra |
| POS terminals | 1 | PKR 2,000/month each |
| Kitchen display (KDS) screens | 1 | PKR 1,000/month each |
| Riders | 3 | PKR 500/month each |
| Order takers | 5 | PKR 500/month each |
| Central ordering users | 1 | PKR 1,000/month each |
| Users in every other role (manager, kitchen, cashier, etc.) | 1 per role | PKR 500/month each |
Frequently asked questions
What is an AI restaurant management platform?
It is restaurant software that uses AI for tasks such as taking orders, engaging customers and creating marketing content. RestroAI by Taiz does this with an AI ordering agent, engagement journeys and a marketing tool, on top of a full POS.
Can RestroAI take orders on WhatsApp?
Yes. An AI agent answers customers on WhatsApp, takes the order in conversation and creates it in your POS. The same agent works in the chat on your ordering website.
Does RestroAI answer phone calls with AI?
No. AI ordering works on WhatsApp and website chat only. Phone-call AI ordering is not available.
Does RestroAI forecast demand?
No. RestroAI does not include demand forecasting. The AI features are the ordering agent, engagement journeys and the marketing tool.
Do AI orders go into my POS?
Yes. Orders taken by the AI agent are created in the same order list as POS, website and Foodpanda orders, and show on the kitchen display.
Is AI ordering an extra cost?
No. RestroAI costs PKR 15,000 per branch per month with every feature included, AI ordering among them. There is no setup fee and no commission on orders.
What does the marketing tool do?
It provides social media post templates and reels for your restaurant. Customer engagement journeys and coupons are separate tools used alongside it.
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Last updated 26 October 2026.