From order to doorstep
Delivery orders from your POS, ordering website, WhatsApp and Foodpanda sit in one list. From there, delivery management follows a simple flow.
- The order is placed and appears in the order list and on the kitchen screen.
- A rider is assigned, either by your staff or automatically from available riders.
- The rider updates the delivery status from the rider web panel as the order moves.
- On completion, a cash on delivery order is marked as collected.
Your riders, not a marketplace
This is for restaurants that run their own delivery fleet. You keep the customer relationship and pay no per-order commission. Compare that with aggregator commission in own ordering app vs Foodpanda commission and how to reduce Foodpanda commission.
| Per branch | Included in PKR 15,000 | Extra capacity |
|---|---|---|
| All features, website, mobile app | Every feature, no feature locks | Nothing extra |
| POS terminals | 1 | PKR 2,000/month each |
| Kitchen display (KDS) screens | 1 | PKR 1,000/month each |
| Riders | 3 | PKR 500/month each |
| Order takers | 5 | PKR 500/month each |
| Central ordering users | 1 | PKR 1,000/month each |
| Users in every other role (manager, kitchen, cashier, etc.) | 1 per role | PKR 500/month each |
Example: a branch with 6 riders pays PKR 15,000 plus 3 extra riders at PKR 500, so PKR 16,500 a month.
What is not built yet
Live GPS tracking of riders on a map is not available. Rider cash ledgers and cash settlement are not available either: COD is marked collected on the order, but there is no per-rider cash account. If either is a requirement, ask us before you sign up.
We would rather you know this now than discover it after you have set up. For a restaurant that wants simple rider assignment and clear delivery status, the shipped tools cover it. For a fleet that needs live map tracking or nightly rider cash reconciliation, they do not yet.
Works with the rest of the platform
Delivery ties into the kitchen display, the online ordering website and WhatsApp ordering. Delivery-only brands should also read about cloud kitchen software. In the Gulf, the same system serves the UAE, Saudi Arabia, Qatar, Oman, Bahrain and Kuwait, with a local-currency quote on request.
Frequently asked questions
What is restaurant delivery management software?
It is software that helps a restaurant run its own deliveries: tracking orders, assigning riders and recording delivery status and payment. RestroAI by Taiz provides rider profiles and shifts, manual or automatic assignment, a rider web panel and cash on delivery tracking.
How many riders are included?
Each branch includes 3 riders in the PKR 15,000 monthly price. Each additional rider costs PKR 500 per month.
Does RestroAI have live GPS rider tracking on a map?
No. Live GPS tracking on a map is not available yet. Riders update delivery status from the rider web panel instead.
Can I assign riders automatically?
Yes. You can assign each order to a rider yourself, or use automatic assignment to pick an available rider.
How is cash on delivery handled?
A cash on delivery order is marked as collected when the rider completes the delivery. Rider cash ledgers and cash settlement are not available, so there is no per-rider cash account.
Do riders need to install an app?
No. Riders use a rider web panel in a browser to update delivery status.
Is there a commission on delivery orders?
No. RestroAI charges no commission on orders. You pay the monthly branch price plus any extra riders.
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Last updated 26 October 2026.